SHIPPING POLICY: Prints or other products will be shipped via insured US Postal Service Priority Mail or Express Mail within 3-5 business days of purchase unless contacted by our office. If you require special shipping or faster service please contact us within 24 hours of placing your order. All products are guaranteed to be in mint condition when Classic Aviation delivers them to the USPS and are shipped with proper insurance.
Please open and inspect your purchased item(s) immediately upon receipt. Any damage that occurs in transit needs to be reported to Classic Aviation within one week of receiving the item. We will then help the buyer file an insurance claim with the proper shipping service. Please see the "Insurance" section below for additional information.
INTERNATIONAL ORDERS: In addition to the postage fee charged by Classic Aviation your postal service may charge an import/VAT tax depending on how your government handles products imported from the United States. Any custom duties or special taxes levied by individual countries or governments will be the sole responsibility of the purchaser. If there is a charge, it will be based on the package insurance value which we declare at full purchase price.
We follow all US customs guidelines as outlined by the United States Postal Service so we will not declare items at less than their purchase price.
RETURN POLICY: Since our high-quality products match our straightforward product descriptions, Classic Aviation does not allow returns, refunds, or exchanges for products unless a wrong item has been shipped. If you have any questions about a product please contact us before purchasing
INSURANCE: All US/APO orders are insured for their purchase price when shipping. Any postal damage needs to be reported to Classic Aviation within one week of the item being received to file an insurance claim. We will then help you file the claim with the proper service.
In order to file a claim all items involved in the shipment, the tube/shipping box, print/collectible, COA, etc., need to be on hand at the time of filing. If any of these items are unavailable a claim cannot be filed and Classic Aviation bears no responsibility for helping to get a refund or replacement item.
For international orders, the following amounts are the maximum we can insure your order for. Classic Aviation is not responsible for any additional reimbursement to a damaged order valued above the following amounts:
Australia - $5,000
Canada - $675
Germany - $500
Ireland - $650
Netherlands - $650
United Kingdom - $650
All other nations - please contact us
LAYAWAY/PAYMENT PLAN POLICY: The Classic Aviation no-interest layaway/payment plan is as follows: provide Classic Aviation with a credit card (Visa, MasterCard, Discover, or American Express) and we will take an initial 25% down payment and then run equal payments over the next three months, around the 15th of every month. The print will be shipped upon completion of the four monthly payments. You are welcome to pay the print off early; just e-mail or call Classic Aviation with instructions.
All payments are non-refundable and non-transferable to other prints. If a payment is missed due to a declined credit card, we will notify you. If we do not receive a response within three weeks of the notification, the payment plan will be cancelled with no refund given.